If you have used Medify before your progress is always saved. If you want a 100% fresh start, you should register with a new email address before purchasing.
If you have already purchased your subscription we’re not able to reset everything back to zero. If you would like a completely fresh start, the easiest option is to register a new account with a different email address:
And ask us to transfer the access to the new account.
If you’d prefer to keep your question progress, there is no need to open a new account, we can reset your mock exams for the season instead. You’ll continue to see new questions you haven’t attempted yet, and you can filter your statistics for the last 28 or 90 days to focus on your recent performance.
Contact us using the email address associated with the old account.