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How do I cancel the automatic renewal of my subscription?

Follow these steps to cancel your Medify subscription easily.

Updated this week

You can cancel your subscription renewal at any time by following these steps:

  1. Log in to your Medify account

  2. Click the three dots below the course you want to cancel and select 'Billing' from the drop down

  3. Click the link after 'Manage your subscription(s)'

  4. Click the 'Cancel plan' button

  5. You’ll be taken to a new screen, where you’ll be asked to confirm the cancellation

Please note:

  • Your access will continue until the current subscription period expires.

  • To prevent unintended renewals, it's a good idea to cancel your subscription at least 24 hours before its renewal.

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